Pest Control Customer Reviews

Joshua Mankin
6 hours ago

Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueI thought that I already left an amazing review for Mrs Bzzz a year ago when we first started using them but I must have never pressed “post”. My girlfriend and I, adore everyone that works here. The owner came today to help clear things up because we had a little issue with mice but not anymore!!! Will forever be using Mrs. Bzzzzz :)Services: Spider extermination, General pest inspection, Cockroach extermination, Mosquito extermination, Ant extermination, Bed bug extermination, Rodent extermination, Bat extermination, Bug & insect extermination, Bee extermination, Termite inspection, Termite extermination, Flea & mite extermination, Hornet & wasp extermination, General wildlife removal, Home inspection

Riva Margrill
a week ago

Positive: Professionalism, Punctuality, Responsiveness

Ronald Humphrey
3 weeks ago

Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueAlways great service, Very professional, informative, and friendly. Highly recommended!Services: General pest inspection, Bee extermination

Andre Williams
3 weeks ago

Positive: Professionalism, Punctuality, Quality, ResponsivenessShowed up on time.Very professional.Would recommend this company to friends and family.Pleasant experience.Services: General pest inspection, Home inspection

Annmarie Oetzel
a month ago

Positive: Professionalism, Quality, ResponsivenessWe called because of a bee problem,they came that day which was awesome,he explained everything to us before he left.we were still getting bees and he came back to spray again they are greatServices: General pest inspection, Ant extermination, Rodent extermination

george kid
a month ago

Positive: Professionalism, QualitySUPER PROFESSIONAL AND RELIABLE

Steven Civitello
a month ago

We recently moved and used this company to help with our new house being overrun by bugs. The customer service has been great from the moment I called. The owner came to the house to check everything out and is very thorough and honest. I did the annual plan and know I'll be protected once it gets warmer out again or if there are any big issues in the future. Services: Spider extermination , General pest inspection , Bug & insect extermination

Ariel Burrow
a month ago

Positive: Quality, ResponsivenessThis company is very attentive and responsive to their clients. Whenever I need maintenance I call or email them and they respond quickly. The tech comes in and is very informative about pests!Services: Spider extermination, General pest inspection, Rodent extermination, Hornet & wasp extermination, Home inspection

Amit Rai
a month ago

Services: Spider extermination, General pest inspection, Rodent extermination, Nuisance animals, Bug & insect extermination, Bee extermination, Hornet & wasp exterminationPositive: Professionalism, Punctuality, Quality, Responsiveness, Value

John Sonmez
5 months ago

Positive: Professionalism, Punctuality, ResponsivenessFound out hundreds of yellow jackets coming in and out of my ac vent and they were all over my yard! I called them and was surprised that they came in such short notice. Very professional and polite technician. Explained everything throughly. Signed up for their monthly service.Services: General pest inspection, Hornet & wasp extermination

Abraham Mathew
6 months ago

Positive: Professionalism, ResponsivenessThank you Brian for removing the wasp nest. Scheduling was fast and Brian arrived within an hour after the call. Removal of the nest took 15 minutes. I would highly recommend.Service: Bee extermination

Shereen Schmid
2 months ago

I am INSANELY impressed. I was stung a few weeks ago in my home and learned that I am severely allergic to bees/wasps. Today I noticed another wasp in our home, then a few more. Lo and behold, they were coming out of my attic. I called and the office manager, Randy (Randi?), was sympathetic to my concerns, incredibly professional and explained the processes to me. I opted to take advantage of their quarterly visit maintenance program. AMAZING prices and it was exactly what we needed. Not only was she able to get me set up immediately, she worked her magic and got the crew to come out and take care of us the same day. They were there in less than 30 minutes!!! The crew was very professional as well and performed a thorough service. Yeah, if you’re looking for quality service and customer care, this is the team you want. UPDATE: the above is still valid. they’ve been back twice for maintenance. they call the day before as a courtesy to let me know. the gentleman that services our home-i forget his name- is one of the most respectful, professional personnel i’ve ever had the pleasure of interacting with. i will continue to use them for the foreseeable future. Services: Ant extermination , Rodent extermination , Bee extermination , Bug & insect extermination , Spider extermination , Hornet & wasp extermination

Steven Pereira
4 months ago

Moved in to my house about 2 years ago, and slowly started to notice small insects near my windows / faucets.. come to find out they were springtails.. annoying little craters but come to find out majority of homes has them, they are just so little that most people won't noticed them. I called two pest companies and they both said the same thing "Sir, we can't come out for that, as there is no guarantee".. Called Mr.Buzz he got here within a day, sprayed the entire foundation, basement and told me tips to help control the population.. Dehumidifier, and caulking cracks.. 2 months later no springtails.. He also found two hornet nests and removed them right away.. Randi and Chris are absolutely phenomenal! Will continue to use this company for years to come!! Services: Bug & insect extermination , General pest inspection

Vipul Patel
a month ago

Positive: Professionalism, ResponsivenessGreat company to work with. Very professional. We’ve had problems in the past with insects and pests in the home but not anymore. They do their job and you wouldn’t even know they were there.Services: Rodent extermination, Bug & insect extermination, General pest inspection, Hornet & wasp extermination

Michelle Hung
8 months ago

Spectacular experience overall!! I am a new home owners and Mrs. Bzzz made the process simple and efficient. From my inspection I knew I needed a pest service and when I called they were prompt and knew exactly what I needed. The guy was here when I arrived and on time. He was quick while I had other errands to run and did his own thing and just let me know when he was done. Thank you!! See you next quarter!! Services: Mosquito extermination , General wildlife removal , Spider extermination , Hornet & wasp extermination , Termite extermination , Flea & mite extermination

syl s
7 months ago

Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueMrs. Bzzz is a great company! I called in the morning and they were at my house to get rid of a bee infestation by 10 am! The office manager Randy is so nice and helpful! The owner came and performed the services! Such a great company! I highly recommend them!Services: Bee extermination, Bug & insect extermination

Andy Rakoto
9 months ago

Great experience from talking to Randie to the first application day with Brian the owner. I had looked at multiple companies and decided to contract with Mrs.Buzz based on my interaction with Randie and reviews online. On the first day of application, Brian was knowledgable and respectful. Looking forward to get rid of ants 🐜 surrounding my home.

Ronald Almonte
8 months ago

My daughter got stung, which led me to find the nest. I called spoke to the owner and he informed me it was a hornets nest and said he could be here the next day. Following day got a call from his receptionist saying he would be there around 12. He actually came earlier around 10. Service was quick prompt and professional. Highly recommend! Thank you once again. Services: Bee extermination , Hornet & wasp extermination

Carolina Campbell
5 months ago

He came out and he did an awesome job. He was also very patient and gave me helpful advice. I would absolutely recommend and use again!Service: Cockroach extermination

Annie Abboud
9 months ago

I’ve been using this service for over a year. It keeps getting better. The last service that I had a few days ago was beyond my expectations. Chris made sure he covered all areas that needed treatment. He took his time listening to my concerns and addressing it. The ant problem was gone the day of the service and I couldn’t be happier. Very professional and respectful team. As a family we are very scared of insects and bugs and I have to say that now I have the peace of mind knowing that this company is there for me whenever I need it. Thank you!! Services: Bug & insect extermination , Home inspection , Spider extermination , Ant extermination

David Houng
a month ago

I have only had good experiences with the office, the techs, and the owner. Great communication and service all around, knowledgeable, and they are always responsive to questions and requests.

Tim Carey
3 months ago

Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueYears of great service. I use their service all year long. Also very quick when my daughter had a problem at her house.Services: Bug & insect extermination, General pest inspection, Rodent extermination

jeannine madison
a year ago

Mrs Bzzz is outstanding! My initial call was taken by Randie who treated me with a professional caring attitude set the tone for all the service I received. First and foremost, Brain the owner came on time to the appointment. He was extremely knowledgeable and clearly answered all of my questions. He offered doable solutions that have taken care of my pest situation completely. All of the techs that have subsequently been at my home were professional, courteous and knowledgeable. Because they did such a great job at our home we have also begun to use them for our commercial properties I would highly recommend them for their service and for their complete follow up

Aiman Ibrahim
10 months ago

Mrs.Bzzz is the best pest & termite control company in the area. I have used them twice now and I can't rave enough about their service and experience. The first time was during the pandemic when I had a yellow jacket issue, Brian came out the same day and resolved it immediately. The second time was today. I woke up yesterday and found a swarm of termites on my kitchen floor. I immediately called them and Randi answered the phone on the first try. She was so knowledgeable and she was really able to calm my nerves by explaining to me what was happening. She went over the entire process and was able to schedule me for the next day. Brian came out again and as always he was quick, efficient and very experienced. He did a full inspection, explained to me all my options and I decided to go with an annual plan. With termites, I figured it's better to be safe than sorry later on and end up having a much bigger issue to deal with. He took care of everything from A to Z and I am so pleased with the work. I highly recommend Mrs.Bzzz to anyone who may need to hire a pest control company. Thank you Brian and Randi for all your help. Service: Termite extermination

Bradley Entrup
a year ago

This is my first time working with Brian and Mrs. Buzz for possible mice in the walls. Needless to say, once you work with them you won’t ever look elsewhere. Brian was on time, thorough, and most importantly, up front and honest about the situation in our house. From my initial call with Randie, to Brian’s multi-point solution to our issue, I couldn’t be more pleased with the service provided and will continue to use them in the future. Great people, great work. Services: Bee extermination , Spider extermination , Rodent extermination , Ant extermination , Nuisance animals

Marissa Ranft
9 months ago

I signed up for the yearly service, and Mrs Bzz has been seriously committed to eradicating ants and various other pests from my home. They've returned to my home twice (for no extra charge!) after my initial visit to continue treatments. They also suggested and put out additional treatments they could supply, again free of charge. I've seen a drastic decrease in my pest problems and am very happy with their service!

a year ago

I needed someone to come out to my property to get rid of 2 hornets nest. Called and spoke to Randy - very nice and professional - gave her my information and within 24 hours had an exterminator (Brian) at my door. He was also very professional and explained exactly the process and the best - if the treatment doesn't work within time period - he will be back to treat it again. Highly recommend Mrs. Bzzzzz Service: Hornet & wasp extermination

Martin Treich
a year ago

Excellent Value! High quality service & excellent communications. Very happy. To be honest, at first, I was a little surprised at the price quote and thought I could handle the hornet nest on the second floor eve myself. However, the reality of trying to kill hornets while on a ladder 15 feet up set in and I contracted with Mrs. Bzzz. Brian showed up on time and when I saw how crazy the hornets got, I realized that Brian's protective clothing and tools were worth the price as I sat safely inside. Highly recommend as my health and safety are easily worth the cost. Service: Hornet & wasp extermination

Jim Lee
a year ago

We're very glad and happy to have found Mrs.Bzzz Pest & Termite Solutions. I recently found a big hornets nest under the roof eaves. I called and spoke with Randi, who was very friendly and helped schedule a service appointment for the next morning. Next day, Brian, the owner I believe, was right on time, friendly, professional and thoroughly explained what he'd be doing to take care of the nest. He quickly finished the job and gave us helpful advice on what to watch out for the next few days and to call him if any issues. We'll definitely be using this company for any pest related issues and will recommend them to our friends and neighbors. Their nearly unanimous 5 star ratings are well deserved! Service: Hornet & wasp extermination

Connie Alcoser
a year ago

Mrs. Bzzz's service was friendly and immediate. We had a bee problem in our home. This service was without fuss. Customer service was outstanding. They had someone come out to us right away. The technician who came was also friendly and thorough. We were left feeling like our property was well taken care of from start to finish. He assured us that we should call again if we felt the issue was unresolved. Highly recommend this company! Service: Bee extermination

Amelia Lalla
9 months ago

After having a bad experience with another company, Mrs. Bzzz stepped right in to help. They were very friendly and made an appt for me right away. They showed up on time and we’re very knowledgeable and professional explaining/treating the problem area. I would highly recommend them and signed up for the quarterly service which is price in line with other companies.

Louis Long
a year ago

Mrs. Bzzz is the exact service we were looking for to take care of our new house when we had issues with various bugs (spiders, ants and centipedes) as the summer approaches - a local business ran by a family that offers excellent service for a very reasonable price! The customer service, Randy, was very helpful and considerate and scheduled the initial service on the next day as we requested. The owner, Brian, did a thorough treatment around and inside the house. We haven't experienced any issues since then. We are very happy with the service received so far and looking for a long term relationship with the company for a bug-free house! Services: Ant extermination , Spider extermination

Premtim Shaqiri
9 months ago

I originally used Mrs. Bzzz Pest and Termite Solutions to remove carpenter bees. They are very professional and showed up on time. Explained to me what the issue was and how they would take care of it. I was so happy with their service that I decided to enroll for their recurring plan. I would definitely recommend them and have already done so to friends and family! Services: Termite extermination , Ant extermination , Spider extermination , Cockroach extermination , Bug & insect extermination , Bee extermination

Lindsay Costello
11 months ago

Wish I could rate 10 stars for OUTSTANDING service!!! Mrs Bzzz deserves all the praise and positive reviews. Brian and Randi are stellar! We moved into our first home April 2021 and have been using their services ever since then. We had a few issues that popped up over the months - from ants to spiders and bees - Randi is always super friendly and fits you in immediately to get those pests gone! I cannot wait for the mosquito service to start this year as my husband was unwilling to sign up last year. Based on the quality and level of service we have received I have no doubt our yard will be mosquito free this summer with Mrs. Bzzz. Do not hesitate to use them. Totally worth every penny. Thank you so much for helping us have a pest free home!

a year ago

Brian was professional and knowledgeable. He was able to identify my ant and termite problem and provide me with the best course of action while being sensitive to the fact that I have young children. The customer service was great from the time I called to schedule to the end of the service. I use their monthly package and couldn’t be happier with the results.

Patti bellifemine
a year ago

I called Mrs. Bzzzz instead of a corporate pest control company. I liked the idea of a independently owned business. My experience with pest control corporations has never been good. With that being said, the owner Brian, and his office manager Randi were top notch. They responded to my call right away and were so kind, yet professional. Brian came right on time the next day to assess my Carpenter Bee problem. He was so informative. The very best part was Brian’s honesty. He didn’t try and sell me a contract or charge me a fortune because he said it just wasn’t necessary! How refreshing, and I can’t thank him enough! I highly recommend their services, I’ll never use any other company! Thank you again Brian & Randi Service: Bee extermination

Joanna DeMarco
6 months ago

Positive: Professionalism, Punctuality, Quality, Responsiveness, ValueGreat company to work with from office personnel to response of specialist. Specialist identified the problem immediately, treated the area & explained future treatments at a reasonable price . Very pleased to highly recommend this companyService: Rodent extermination

Graham Buckley
a year ago

Brian is outstanding. We had an emergency that required same-day service and he was able to accommodate us without hesitation. We haven’t seen our “little friends” since. We were so impressed with and confident in his expertise that we signed up for the Homecare package on the spot.

Erika Rodriguez
a year ago

I called a few companies in my local area and there was no availability, I was desperate to get rid of the ant problem my husband and I were facing in the kitchen, dining room and bathroom. Then I found Mrs. Bzzz and the customer service was outstanding, professional, friendly and understood my needs immediately, so much I had service the next day at my home. The cutest truck pulled up in front my house and I felt a sense of relief and knew they were going to fix the problem. The prices are reasonable depending on the size of your home compared to other quotes I received from local companies in my neighborhood. I would recommend Mrs. Bzzz to anyone who is in need of efficient and quick service that gets the job done. Service: Ant extermination

Brian- the owner- is great! I called last minute with a bug issue and he was able to squeeze me in! He explained the products he had to use, and provided some great information! Thanks again Brian and Mrs Buzz Pest and Termite Solutions! 10/14/21 - Had another last minute call for a bug issue to be addressed and Randy was able to fit me in for a visit! - Brendan, the tech, stopped by the very next day and took care of it. - Great family owned company - really happy with the service! - Keep it up, guys!

Crystal Marie
a year ago

So long story short I have had mice in my home for a while I've tried all the at home remedies traps, etc and nothing has worked ! I was at my wits end. Then someone suggested I give Mrs.Bzzz a call so I did. The service i received was efficient, the tech was on time and very professional. The secretary that answered my call was Randi, she has a heart of gold ! She was so helpful and a pleasure to talk to ! I will definitely be using Mrs. Bzzz with all future pest problems ! Service: Nuisance animals

Guy Dupoux
a year ago

From the initial contact with Randi, my wife and I were impressed with the thorough and complete plan and maintenance that mrs bzzz provided. Randi assured us that all our needs will be taken care of. When Brian, the owner arrived for our first pest treatment, I was instantly impressed with his punctuality and his detailed questions to pin point the issues that we were having. He explained to me in detail the treatment and plan that would be deployed. My overall experience with Mrs. bzzz has been exceptional thus far. Since my wife and I just moved in, we were not limited to just pest control. We were in desperate need of a plumber. Because of Brian’s professionalism, I trusted him with his referrals. Services: Rodent extermination , Flea & mite extermination , General pest inspection

Chelsea Lewis
a year ago

Brian, the owner, is great to work with and Randi (in office) is great to talk to. Very Professional. Caring , pleasant, extremely knowledgeable. Came out quickly. A pleasure to deal with. Not like one of the large pest control people that we have previously attempted to use. And price was very reasonable compared to that of the larger companies. Overall, an honest company that came ASAP. Services: Termite extermination , General pest inspection

Yoga Tube
10 months ago

Brian came out to my house yesterday to check if I had termites. Fortunately, I do not! However, he found plenty of mice droppings that I was not aware of (we’re new homeowners) and we set up an annual remediation plan. He also found and plugged the entrance areas. Looking forward to having a vermin/bug free house! Thank you!Services: Rodent extermination, Ant extermination, Spider extermination, Bee extermination

Reinaldo Acevedo
a year ago

Mrs. Bzzz pest and termite control is a great company. They have great customer service. If I was able to give them more stars I would. This company really set the bar high. They answered me on a Sunday which most places do not. Brian was on time and serviced our home. He was very kind and knowledgeable of what we had in our home. He explained what the issue was and provided us with further details that we were not aware of, making us knowledgeable of what was occurring. He further explained what we needed to do to avoid this issue going forward. I will definitely be referring them and use them for any of my future services. If you want a great company with great customer service and great knowledge , look no further Mrs Bzzz is your place. Service: Ant extermination

Joshua Pak
2 years ago

We have been working with Brian and his team to deal with squirrels in our attic when we moved into our new home. I called other pest control companies but Brian was the most honest and upfront about the situation we were facing. Unlike other companies, he did not give me a quote on the phone because he wanted to assess the situation (for free!) before giving us any quote so we knew what to expect in terms of cost. Brian and his team have been punctual, honest, professional and personable since we first started working together. He always gives us an early notice on his arrival so we are ready, no last minute heads up. Him and his team are always on time and get the job done efficiently. He has also been flexible and accommodating whenever I've had other things going on. He is knowledgeable and explains everything so that you understand the process and how they will handle your situation. Each time a squirrel was caught, we alerted him and they came the same day to set more traps to ensure the problem is completely taken care of. I have enjoyed working with him and his team, and trust them to take care of our squirrel situation (and any future problem we may have)! I hope others do not have to deal with pests/animals, but if they do, Brian and his team are the ones to call! Services: Rodent extermination , Nuisance animals